Shipping, Return, Policies
When will my order be sent ?
Since all orders are individually handled with love by our small staffing team, the orders are dispatched within 2 to 5 business days from being received.
How long will it take to get here?
I know you can not wait to get your purchase, and we are as excited for sending it to you. Shipping times are estimated at between 2 up to 15 business days depending on your location.
How much does shipping cost?
Depends where you are and the weight of the package. Average cost estimates. Switzerland and Liechtenstein $ 8 - $ 12,
Germany and Austria $ 10 - $ 20
Rest of Europe $ 24
USA, Canada $ 20 - $ 42
Rest of the world $ 20 - 45
Deliveries can take a little longer during peak times, over weekends and holidays
Is there any free shipping?
Yes orders over $ 100 get free shipping to Switzerland, Germany, Austria and Liechtenstein only
The following information informs you about the processing of personal data by this website and the rights to which you are entitled in accordance with the EU Data Protection Regulation (GDPR).
SSL Encryption (https protocol)
The website operator uses SSL encryption to protect the data transmitted by you. You can recognize encrypted connections by the prefix "https://" in the page link in the address line of your browser. Unencrypted pages are identified by "http://". All data that you transmit to this website - for example when writing a message - cannot be read by third parties thanks to SSL encryption.
If the e-mail server you use supports TLS encryption, e-mails that you send to the recipient firstname.lastname@example.org will also be sent and received in encrypted form. You can check this here.
What personal data we collect and why we collect it
Personal data is all information that serves to determine your person and which can be traced back to you - for example your name, your e-mail address and telephone number, but also the IP address with which you visit this website. Please remember that data transmission on the Internet can generally be subject to security gaps. A complete protection against access by third parties is not possible.
Server log files
Time at time of access
Amount of transmitted data in bytes
Source/reference from which you accessed the site
Operating system used
Visitor IP addresses are stored anonymously and automatically deleted after 190 days.
We do not use any web analysis tool on our internet pages.
Handling of personal data
The website operator only collects, uses and passes on personal data if this is permitted by law, if it is necessary to protect his legitimate interests or if you consent to the collection of data.
Communication data (contact via a form / e-mail)
If you contact the website operator through the contact options offered, your details will be temporarily stored so that they can be used to process and answer your query. This data will not be passed on to third parties without your consent.
There are risks involved in the transmission of unencrypted e-mails. Under certain circumstances, for example, contents could be read by unauthorised persons. Therefore, please do not send us any confidential or sensitive contents by e-mail without encryption.
Comments and contributions
When using a comment form, name and e-mail address are stored. Furthermore, the IP address assigned to the person concerned by the Internet Service Provider (ISP) is also logged. The IP address is stored for security reasons and in case the person concerned violates the rights of third parties or posts illegal content by submitting a comment. The storage of this personal data is therefore in the own interest of the data controller, so that he/she can be exculpated if necessary in the event of an infringement of the law. The personal data collected will not be passed on to third parties unless such a transfer is required by law or serves the legal defence of the data controller.
Embedded content from other websites
Contributions on this website could include embedded content (e.g. videos, pictures, articles etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website.
Duration of data storage
If you write a comment, it will be saved including metadata for an unlimited time.
Server log files are automatically deleted after 190 days.
Right to deletion, correction, objection
As a user, you will receive information free of charge upon request about which personal data about you has been stored. If your request is not associated with a legal obligation to store data
(e.g. data retention), you have the right to have incorrect data corrected and to have it blocked or deleted.
You can make changes or withdraw your consent by notifying us accordingly with effect for the future.
refund & return policy
We want you to be satisfied with your purchase. If you are not, please send it back and let us know why. You will get a full refund! (Not applicable for items on sale).
A size to big or small?
Don`t worry at all. You can exchange the item for a size more suitable as long
as we have it in stock.
Exchange requests can only be made for the same product being returned in either a different color or size.
Return, exchange or refund orders must be returned within 28 days Items being returned must be in the same condition as when they were delivered to you.
The item (s) must be unworn and unwashed. No stains or signs to show that it has already been worn or washed. Each of the items is inspected before being accepted.